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UTMB® Virtual Club

Privacy Policy

This privacy policy describes the processing of registration data during your participation in the UTMB® Virtual Club races or challenges as a runner

UTMB® Virtual Club is organized by the company SAS UTMB Group (SIRET 452 633 365 00021 ; 31 rue du Lyret 74400 Chamonix Mont-Blanc). The company SAS UTMB Group gives great importance to the protection of personal data and has the most appropriate tools and procedures in place to guarantee its security.

Registration as runners for one of the UTMB® Virtual Club races or challenges

We collect data when you register for one of the UTMB® Virtual Club races or challenges for the smooth-running of the virtual races and challenges.

This data is collected via the registration platform set up by Livetrail SARL, on behalf of the company SAS UTMB Group, organizer of the UTMB® Virtual Club which is responsible for data processing. The registration data is accessible to the managers and employees of SAS UTMB Group, who are authorized to manage the organization of UTMB® Virtual Club. These people must respect a confidentiality clause in their contract.

This data collection is justified by:

  • The need to identify each participant individually and with certainty (via a surname, first name, date of birth, gender and nationality), in order to control the virtual races or challenges that he/she has finished and to establish reliable sports rankings.
  • The need to be able to contact the participant to provide him/her with any information related to his/her participation in the event, before, during and after the virtual races and challenges. As part of the organization of the event, SAS UTMB Group may contact a runner by telephone, email or mail.

This data is processed in the following ways and for the following reasons:

  • To allow each competitor to access his/her runner's space and benefit from all the services related to registration for the virtual races or challenges.
  • Management of registrations for a sports competition (validation of information necessary for participation, management of mandatory documents).
  • Sending emails and answering to runners' requests via
  • Sending newsletters. This information is necessary for the smooth running of the virtual races and challenges. They are therefore mandatory for all runners.
  • Sending marketing newsletters, on behalf of our partners, to participants. This information is optional and each runner can (when registering or by logging in to his runner space) accept or refuse these emails.
  • Creating a list of runners that can be consulted on the UTMB® Virtual Club website. This list includes names, first names, nationalities, bib numbers and clubs of the participants.
  • Designing the race bibs available to download.
  • Creation and publication of rankings.

Some processing of personal data is carried out with external organizations which have their own area of expertise and is necessary to accomplish certain important tasks for the organization of the event. These include:

  • Commercial partners for the management of the challenges and rewards. The following data is shared: family name, first name, race bib number and email address.
  • Livetrail for race management and ranking.

Data is only transmitted to these companies within the role they carry out for SAS UTMB Group, organizer of the UTMB® Virtual Club. Under no circumstances does SAS UTMB Group authorize these organizations to use these data for any other purpose.

Any misuse of this data by these third-party organizations cannot be the responsibility of SAS UTMB Group.

Cookies and websites use cookies. These files stored on your computer are used to facilitate your access to the services we offer. The cookies on these sites do not contain any personally identifiable information, and they are designed to be used solely by SAS UTMB Group. We inform you that you can refuse the recording of these "cookies" by setting your computer according to the procedures detailed on the CNIL website (

We use the following cookies:

  • Technical cookies, which are necessary for the use of and websites. Cookies allow you to use the above-mentioned sites in the best possible conditions and to benefit from all features (for example, to log in to your runner space to access your registration file).
  • Analytical cookies: these cookies allow us to know how our websites are used and how often they are visited. Their use is completely anonymous. and websites do not store any other cookies, in particular for targeted advertising or other cookies from third-parties.
Google Analytics uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website.

Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with Personal Data.

Google Analytics plants a cookie in your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website.

All data handled by Google is retained for 14 months from your last visit, the minimum term they allow.

For more information on how Google collects and processes your data, visit

You can prevent Google Analytics from using your information by opting out via this link:

Tracking and geolocalisation

When you sync your tracking device with your UTMB® account or upload a GPX track, we collect the GPS coordinates of your starting point, distance, elevation gain, start time, end time, average speed of your activities and the tracking device used in order to generate the sports rankings.

Data access - Information - Complaints

Anyone may have access to and manage the personal data concerning him/her on his/her personal space which is accessible from the following link:

Any request for data explanation, access, modification or cancellation, that can't be made on the personal space, can be made:

  1. By mail to the following address:



36 avenue du Savoy

74400 Chamonix

  1. By e-mailing the following address:

Any request for access, personal data modification or cancellation will be processed as soon as possible and within a maximum period of 1 month from the moment the request has been received.

You have the right to file a complaint with the CNIL (


Changes to our privacy policy

Our privacy policy may evolve to meet legal obligations or improve its content in order to keep you better informed of data processing. Any updates will be made on this page. Last updated on May 17th, 2021.